Seilii Ltd Privacy Policy

Who we are

• Name: Seilii Ltd
• Address: 5 South Charlotte Street, Edinburgh EH2 4AN, United Kingdom
• E-mail: info@seilii.app
• Privacy Policy updated: 8.3.2024

Data we collect about you

These are the categories of data we may collect and process:

• Contact details: examples include name, email address, telephone number
• Personal characteristics: examples include gender, nationality, age
• Financial data: examples include billing address, credit card number
• Location data: examples include gps location
• Communication data: examples include instant messaging data, social media posts
• Images and recordings: examples include photos, videos
• Views and opinions: examples include testimonials, reviews, surveys
• Work and education related data: examples include certificates, skills
• Technical identifiers: examples include ip address, username
• Aggregated data: examples include such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users creating trip listings on the website. However, if we combine or connect Aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

How we get your personal data

We use different methods to collect data from and about you including through:

Direct interactions - you may give us data on your contact details, identifiers, financial data... (all the categories that come through direct interactions) by filling in forms or by corresponding with us by post, phone, email, via our website or otherwise. This includes personal data you provide when you:

• Use our services;
• Create an account with us;
• Subscribe to publications and request marketing sent to you;
• Give us feedback or contact us.

We also receive personal data indirectly, from the following sources in the following scenarios:

• When you interact with our website and services, we automatically collect technical, profile and usage data about your equipment, browsing actions and patterns, examples including IP address, browser type, browser version, the pages of our service that you visit.
• When you access our services by or through a mobile device, we may collect certain information automatically, examples including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may allow you to create an account and log in to use our services through the following Third-party social media services. These Third-party social media services, may include, but is not limited to:

• Google
• Facebook
• Twitter (X)
• LinkedIn
• Apple

If you decide to register through or otherwise grant us access to a Third-party social media service, we may collect your personal data that is already associated with your Third-party social media service's account, such as your name, your email address, your activities or your contact list associated with that account.

You may also have the option of sharing additional information with us through your Third-party social media service's account. If you choose to provide such information and personal data, during registration or otherwise, you are giving us permission to use, share, and store it in a manner consistent with this Privacy Policy.

Why we have your personal data

We use the information that you have given us for:

• Collecting reviews
• Customer support and communication
• Product development and gathering insights
• Customer relationship management (CRM)
• Business intelligence and analytics
• Marketing and targeted advertising
• Authenticating users
• Accounts receivable
• Product surveys and questionnaires
• Website tracking/Webapp tracking
• Backups, infrastructure/integrations and file storage
• Onboarding and product demos
• Search functionality
• Consent management
• Managing your account
• Providing and maintaining our services
• Business transfers

We might store or send personal data about you to various third parties which may include but is not limited to:

• Service providers: We may share your personal information with Service providers to monitor and analyse the use of our service, to advertise on third party websites to you after you visited our service, for payment processing, to contact you.
• For business transfers:We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of our company, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-party social media service, your contacts on the Third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
• With your consent: We may disclose your personal information for any other purpose with your consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your data are:

1. Your consent. The individual has given clear consent for us to process their personal data for a specific purpose. You are able to remove your consent at any time. You can do this by contacting info@seilii.app.
2. We have a contractual obligation. The processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
3. We have a legal obligation. The processing is necessary for us to comply with the law.
4. We have a legitimate interest. We have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

How we store your personal data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

When your personal data is no longer required by law or rights or obligations by us or you, we will delete the personal data. In most cases, personal data will be deleted upon termination or expiry of the agreement between you and us or upon your written request.

The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@seilii.app if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@seilii.app

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113 and ICO website here